Utilisation of Digital Health Technologies for Medical Communication and Healthcare Delivery in Cameroon: Current Use and Evidence Gaps
Simo Alastair Mope, Ngan Patrick, M. Fomene Jean Vladimir, Moutchia Suh Jude, Kammi Yondjeu Steven.
Abstract
Healthcare delivery in Cameroon is constrained by
workforce shortages, weak infrastructure, and fragmented health information
systems, resulting in suboptimal medical communication and service coordination.
As digital connectivity expands, digital health technologies (DHTs) offer
opportunities to strengthen communication and healthcare delivery; however,
evidence on their utilization and impact in Cameroon remains limited.
This study aimed to identify the types of DHTs in
Cameroon and to assess their influence on medical communication and healthcare
delivery outcomes.
A qualitative secondary research design was employed,
reviewing peer-reviewed articles, policy documents, and reports published between
2015 and 2025. Data were thematically analyzed to identify the types of DHTs in
use, their effects on provider - provider and provider – patient communication,
healthcare delivery outcomes, and implementation barriers.
Findings indicate that Cameroon has introduced several
DHTs, including telemedicine platforms, mobile health (mHealth) applications,
electronic medical records, and national health information systems such as
DHIS2. These technologies show potential to improve communication, expand access
to care, and enhance efficiency, particularly in underserved settings. However,
most initiatives remain pilot-based, with limited empirical evidence
demonstrating sustained improvements in healthcare outcomes. Key barriers
include inadequate infrastructure, low digital literacy, language constraints,
weak interoperability, and insufficient regulatory frameworks.
While DHTs hold significant promise for strengthening
Cameroon’s health system, their impact remains uneven and under-evaluated.
Strengthened investment, capacity building, policy enforcement, and rigorous
outcome-focused research are required to support scalable and sustainable
digital health integration.